Shipping & returns

Order processing

Ready-to-wear orders are prepared after payment is confirmed. Processing times and delivery estimates are shown at checkout before you place an order. Custom orders are produced only after the quote, design details, and timeline are approved.

Shipping

Shipping options, pricing, tracking availability, and estimated delivery times are presented during checkout. Delivery dates are estimates and may vary by carrier, destination, or made-to-order production timing.

Returns & exchanges

Unused, unworn ready-to-wear items in original condition may be eligible for return or exchange according to the return instructions supplied with the order. Custom, altered, personalized, and final-sale items are not eligible for return unless they arrive damaged or incorrect.

Order issues

If an item arrives damaged, incorrect, or missing, contact Profit Societea promptly with your order number and clear photos of the issue. We will review the request and provide the next steps.

Custom orders

Custom-order deposits, approvals, revisions, production schedules, and cancellation terms are confirmed in writing before production begins. Once production has started, custom orders may not be canceled or changed.